Contact Us

Contact Us

We’re here to help.

If you have any questions about our products, your order, custom wig requests, or need assistance before placing an order, please don’t hesitate to get in touch.

How to reach us

📧 Email: info@chicluxehair.com
We aim to respond to all enquiries within 24–48 business hours, excluding weekends and public holidays.

Order & product enquiries

For faster support, please include:

  • Your order number (if applicable)

  • The email address used at checkout

  • Clear details of your enquiry or request

Custom wig enquiries

If you are enquiring about a custom wig, please include:

  • Desired length, colour, density, and texture

  • Your head measurements (if available)

  • Any reference photos (optional)

Important note

As our products are made to order, enquiries regarding processing times, customisation, or returns are handled in line with our Terms of Service and Returns Policy.

We truly appreciate your patience and trust. Thank you for choosing Chic Luxe Hair — where confidence meets luxury.

CONTACT FORM DISCLAIMER

By submitting this form, you acknowledge that response times may take up to 24–48 business hours.

As all products are made to order, enquiries regarding cancellations, changes, or returns are handled strictly in line with our Terms of Service and Returns Policy.